Introduction
Welcome to StageReady Academy's Privacy Policy. This policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our website, services, and attend our classes. We are committed to protecting your privacy and ensuring the security of your information. StageReady Academy is located in the heart of New York City's theater district, and we adhere to all applicable federal and state privacy laws.
Information We Collect
We collect several types of information to provide and improve our services, including:
- Personal Information: This includes your name, address, email address, phone number, date of birth, and emergency contact information. We collect this information when you register for classes, workshops, or auditions.
- Payment Information: When you make payments for courses or events, we collect your payment card details. This information is processed securely through our payment gateway provider, and we do not store your full payment card number on our servers.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data helps us understand user behavior and improve our website's functionality.
- Communications: We may keep a record of your communications with us, including emails, phone calls, and online forms. This allows us to provide better customer support and address your inquiries effectively.
- Photos and Videos: We may take photos and videos of students during classes, workshops, and performances for promotional purposes. We will always seek your consent before using your image in our marketing materials.
How We Use Your Information
We use your information for various purposes, including:
- Providing Services: To register you for courses, workshops, and auditions, and to manage your account.
- Communication: To communicate with you about course schedules, updates, events, and promotional offers.
- Payment Processing: To process your payments and prevent fraudulent transactions.
- Improving Our Services: To analyze website usage and improve the functionality and user experience of our website and services.
- Marketing: With your consent, to send you marketing communications about our courses, events, and promotions.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website if such a transfer occurs.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information during transmission.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: We train our employees on privacy and security best practices.
Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for marketing purposes.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact our Data Protection Officer at [email protected].
Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the functioning of our website and cannot be disabled.
- Analytics Cookies: These cookies help us understand how users interact with our website and improve its performance.
- Marketing Cookies: These cookies are used to track your browsing behavior and deliver targeted advertisements.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.
Children's Privacy
StageReady Academy is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected], and we will take steps to remove the information and terminate the child's account.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
StageReady Academy
123 Theatre Lane
New York, NY 10001
Phone: (212) 555-7890
Email: [email protected]
Data Protection Officer: Eleanor Vance, Legal Counsel